Customer Support & FAQ
Need assistance with PigPig Game? Browse our Frequently Asked Questions below.
Frequently Asked Questions (FAQ)
Q. How do I restore my game save on a new device?
A. Log into Apple GameCenter (iOS) or Google Play Games Services (Android) on your device. PigPig Game will automatically load your synced farm progress and PigDex collection!
Q. How do I get specialized Knight and Bomb Pigs?
A. In addition to food recipes, specialty pigs are recruited through farm structures! Build a Training Yard, Forge, or Bomb Workshop and assign eligible Basic adults for specialized roles.
Q. Do pigs permanently die during wolf pack attacks?
A. No! When a pig's HP reaches 0, it enters an 8-second dizzy 'Zzz' recovery state and wakes up with half health. Evolution stages and levels are never lost or reversed.
Q. I purchased items but haven't received them. What should I do?
A. Try restarting the app. If the items are still missing, please send an email with your store purchase receipt number to our support email below.
Direct Support Contact
If your issue is not resolved by the FAQ, feel free to email our customer support team:
고객 지원 및 자주 묻는 질문 (FAQ)
PigPig Game 이용과 관련하여 도움이 필요하신가요?
자주 묻는 질문 (FAQ)
Q. 기기를 변경했는데 이전 게임 데이터를 불러올 수 있나요?
A. iOS는 Apple GameCenter, Android는 Google Play Games Services에 로그인 후 접속하시면 진도 및 픽덱스가 자동 연동됩니다.
Q. 특수 돼지(나이트, 쉴드나이트, 폭탄돼지 등)는 어떻게 얻나요?
A. 먹이 레시피 외에도 훈련소, 대장간, 폭탄 공방 건물에서 직업 교육을 통해 양성할 수 있습니다.
Q. 늑대 습격 시 돼지가 쓰러지면 사라지나요?
A. 아니오! 체력이 0이 되면 8초간 어지러운 'Zzz' 회복 상태 후 다시 일어납니다. 진화단계는 보존됩니다.